Table Of Contents
- Walmart Assistant Manager Job Duties
- Walmart Assistant Manager Job Requirements
- Walmart Assistant Manager Skills
- Walmart Assistant Manager Work Environment
- Walmart Assistant Manager Trends
- How to Become a Walmart Assistant Manager
Assistant managers are the frontline supervisors at Walmart stores. They’re responsible for overseeing all aspects of store operations, including staffing, customer service, merchandising, and other day-to-day tasks.
Assistant managers typically report directly to a store manager or district manager. Their job is to ensure that their department runs smoothly and efficiently. This includes everything from hiring and training new employees to ensuring that inventory is properly stocked and merchandise is displayed correctly.
Walmart Assistant Manager Job Duties
Walmart assistant managers have a wide range of responsibilities, which can include:
- Managing the operations of the store including hiring and training staff members, maintaining inventory levels, monitoring performance metrics, and addressing customer complaints
- Communicating with other managers at other locations to share best practices regarding store operations or merchandising strategies
- Setting objectives for subordinates to help them improve their performance
- Managing store operations such as inventory levels and staff performance during shifts
- Creating budgets for each department and making adjustments as necessary based on sales patterns or other factors that affect profit margins
- Conducting weekly staff meetings to discuss new initiatives, changes in store policies, or other topics relevant to employees’ work environment
- Maintaining relationships with vendors to ensure that products are available in adequate supply
- Preparing budgets and developing long-term strategies for growth and profitability within the company
- Ensuring that compliance with all laws and rules related to health and safety standards are met in the workplace
Walmart Assistant Manager Salary & Outlook
Assistant managers’ salaries vary depending on their level of education, years of experience, and the company size and location. They may also earn additional compensation in the form of bonuses.
- Median Annual Salary: $47,000 ($22.6/hour)
- Top 10% Annual Salary: $75,000 ($36.06/hour)
The employment of retail sales workers is expected to grow slower than average over the next decade.
Growth in online shopping will lead to more e-commerce sales representatives, who are included in “retail sales workers” in the Occupational Outlook Handbook. However, the growth of e-commerce may be offset by a decline in overall retail sales as customers continue to do some shopping online and visit stores less frequently.
Related: 25 Walmart Assistant Manager Interview Questions and Answers
Walmart Assistant Manager Job Requirements
Walmart assistant managers typically need to have the following qualifications:
Education: Assistant managers are typically required to have at least a high school diploma or equivalent. Some employers may prefer an associate’s or bachelor’s degree in business or a related field. Those with a degree in business administration can expect to learn about topics such as accounting, finance, human resources, management, marketing and sales.
Training & Experience: Walmart managers are expected to have at least two years of experience in a supervisory role. They may also receive additional training in leadership and management skills. Walmart managers may also receive training in the company’s policies and procedures.
Certifications & Licenses: Certifications are not typically required to become a Walmart assistant manager, but they can increase your competitiveness during the hiring process.
Walmart Assistant Manager Skills
Walmart assistant managers need the following skills in order to be successful:
Communication skills: Communication skills are essential for assistant managers, as they are responsible for supervising and communicating with their team. Effective communication skills can help you to lead your team and ensure that everyone is on the same page. You can use your communication skills to give feedback, delegate tasks and motivate your team.
Leadership skills: Leadership skills are the foundation of an assistant manager’s ability to manage a team. You can use your leadership skills to motivate your team, delegate tasks and inspire your team to work together to achieve company goals.
Decision-making skills: Assistant managers are responsible for making decisions that affect the store’s productivity and the well-being of their team. Your ability to make effective decisions can help you advance in your career. As an assistant manager, you may be required to make decisions regarding inventory, employee scheduling and customer service.
Organizational skills: Organization skills are a valuable skill for assistant managers to have. You may be responsible for scheduling shifts, maintaining inventory and keeping track of paperwork. Having strong organizational skills can help you be more efficient in your role and help you be a better leader for your team.
Customer service: Customer service skills are a necessary part of any managerial position. As an assistant manager, you may be responsible for training new employees and developing their customer service skills. You can also use your customer service skills to help train other managers and employees on how to handle customer complaints and concerns.
Walmart Assistant Manager Work Environment
The Walmart assistant manager works in a fast-paced, high-pressure environment. They are responsible for the day-to-day operations of the store in the absence of the store manager. This includes supervising employees, handling customer complaints, and ensuring that the store is running smoothly. The assistant manager must be able to work well under pressure and be able to handle a high volume of customer traffic. They must also be able to work a flexible schedule, as they may be required to work nights, weekends, and holidays.
Walmart Assistant Manager Trends
Here are three trends influencing how Walmart assistant managers work. Walmart assistant managers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.
The Growth of Online Shopping
The growth of online shopping is a trend that is quickly changing the retail landscape. As more and more people shop online, brick-and-mortar stores are losing customers and revenue.
Assistant managers in Walmart can take advantage of this trend by becoming experts in online shopping. They can do this by learning how to use online tools to find the best deals for their customers, as well as how to ship products safely and efficiently.
More Focus on Customer Service
As customer service becomes more important, assistant managers will need to focus on developing skills in this area.
Customer service is an essential part of any business, and it is especially important for companies that sell products directly to consumers. Assistant managers can develop these skills by training with current employees or attending seminars and workshops. In addition, they can also focus on creating a positive environment for customers by providing excellent customer service.
A Greater Emphasis on Employee Development
Employers are placing a greater emphasis on employee development in order to ensure that they have the skills necessary to succeed in their roles.
As an assistant manager, you can capitalize on this trend by developing your own skills and talents. This will make you a more valuable asset to your company and give you an edge over other candidates. In addition, you can also help to create a culture of learning within your organization by promoting education and training opportunities for your colleagues.
How to Become a Walmart Assistant Manager
A career as an assistant manager at Walmart can be a great way to get your foot in the door of the retail industry. As an assistant manager, you’ll have the opportunity to learn about all aspects of running a business, from merchandising and marketing to customer service and operations. You’ll also gain experience working with people from all walks of life, which is essential for any successful career.
To become an assistant manager at Walmart, you’ll need to have at least two years of experience in retail or customer service. You’ll also need to be able to demonstrate strong leadership skills and be able to work well under pressure.
The Walmart assistant manager is responsible for supervising and coordinating the activities of employees in assigned departments. They may also be responsible for training new employees, scheduling shifts, and enforcing company policies. As an assistant manager, you will report directly to the store manager.
With experience, you may be promoted to store manager. Alternatively, you may move into a different area of management, such as human resources or loss prevention. With further education and training, you may also qualify for positions in corporate management.
Walmart Assistant Manager Job Description Example
The Walmart assistant manager is responsible for supervising and coordinating the activities of employees in assigned departments. They ensure that customers have a positive shopping experience by providing them with the assistance they need and ensuring that the department runs smoothly. The assistant manager also trains new employees and provides feedback to employees to help them improve their performance. They also help the manager with tasks such as scheduling, ordering merchandise, and preparing reports. The assistant manager must be able to work in a fast-paced environment and have excellent customer service and communication skills.
Duties & Responsibilities
- Maintain store appearance by ensuring a clean, organized, and well-stocked environment for customers and employees
- Assist the Store Manager in leading store associates in providing excellent customer service
- Help to develop, coach, and motivate team members to reach their full potential
- Effectively communicate with other departments to ensure the smooth flow of merchandise and information throughout the store
- Understand and utilize company policies and procedures to resolve customer complaints or concerns in a timely and professional manner
- Monitor store sales and budget goals, taking necessary action to ensure targets are met
- Ensure compliance with all safety and security regulations, including conducting regular safety audits
- Manage inventory levels and stock replenishment to minimize shrinkage and maximize sales
- Schedule and oversee store maintenance and repairs as needed
- Prepare and submit accurate daily, weekly, and monthly reports to the Store Manager
- Serve as acting Store Manager in the absence of the Store Manager
- Perform other duties as assigned
Required Skills and Qualifications
- High school diploma or equivalent
- 2+ years supervisory experience in a retail environment
- Proven customer service skills
- Ability to work a flexible schedule, including nights, weekends, and holidays
- Basic math skills
- Strong communication and interpersonal skills
Preferred Skills and Qualifications
- Associate’s degree or higher
- 4+ years supervisory experience in a retail environment
- Experience working with Walmart systems, including Point of Sale (POS), Store Management System (SMS), and Retail Link
- Working knowledge of shrinkage control, safety procedures, and loss prevention practices
- Bilingual abilities